About Jill Murphy Mediation

Jill Murphy, accredited as an 'advanced' workplace mediator, elder mediator and family mediator with over 500 hours of mediation experience.

Jill Murphy, Director

I am a nationally accredited (‘advanced’ level) family, workplace and elder mediator. I work with clients in resolving disputes through mediation, restorative practices and coaching services. I am also a Director of Open Road Consulting which provides leadership and team development services to build trust in the workplace.

Prior to working as a mediator, I worked extensively in the government and community sectors for over 20 years and hold a Bachelor of Economics, Masters of Industrial Relations, and Diploma in Family Dispute Resolution.

My interests include supporting newly arrived refugee families through the CRISP program (https://refugeesponsorship.org.au) and coaching soccer teams of all ages and abilities. I live in the northern suburbs of Melbourne with my partner, three young adult children and dog Pepe.

    • Bachelor of Economics (Honours), Monash University 

    • Masters in Industrial Relations, Melbourne University

    • Diploma of Family Dispute Resolution, Relationships Australia

    • Nationally Accredited Mediator - Advanced - https://amdras.au/mediators/

    • Registered Family Dispute Resolution Practitioner (Attorney-General’s Department) - https://fdrr.ag.gov.au/

    • Group Conference Facilitation and Restorative Justice (Australian Association for Restorative Justice, 2023)

    • Elder mediation (training by Professor Dale Baghsaw and the Wicking Dementia Research and Education Centre, University of Tasmania, 2020)

    • Accredited Standard Mental Health First Aider (Mental Health First Aid Australia, 2025)

    • Emotion Coaching - Five Emotional Imperatives for Leaders (School of Emotions, 2024)

    • Cinergy Conflict Management Coaching (Global Coaching Institute, 2021)

    • Pet Custody Mediation Masterclass (2025)

    • Victorian Association of Dispute Resolutions

    • Association of Workplace Investigators- Australia and New Zealand

    • Resolution Institute 

    • Elder Mediation Australiasian Network

    • Mediation Institute

    • Association of Workplace Investigators - Australia and New Zealand

  • Like many people, my career has taken lots of twists and turns. I trained as an economist and worked in policy and research in government for many years. Working in government roles, I felt too removed from the community and really wanted to work more closely with people. Volunteering in the community really helped, but I still wanted to do more.

    In 2009, in the midst of evaluating a family relationship centre, I met with family mediators, and it was a lightbulb moment. I loved what they were doing and I could see how much they were able to help people who were desperately in need of support through a most difficult time.

    I trained and gained accreditation as a Family Dispute Resolution Practitioner, and worked for some years as a family mediator for Relationships Australia. Around 2017 I decided to use my skills to support people in workplaces, and worked for many years as a workplace mediator. Different settings and different conflicts, but still helping people who are really struggling in difficult situations.

    Most recently, I have become more aware of the disputes that arise in families with an elderly parent. I trained as an elder mediator, and now support families in quarrel with each other or an aged care facility, who only want the best for their elderly relatives.

    And then I discovered pet mediation, sorting conflict with warring factions of a shared pet ... Jill Murphy Mediation can help with all of this. I got you.